Before you open an account with 84bd2, these terms set out what we expect from you and what you can expect from us. Access and use of the platform depend on your local law and the eligible regions we support — read each section carefully so you know exactly where you stand.
Account eligibility rules
bKash & Rocket wallet terms
Content and access scope
Support contact rights
POLICY POSTURE
How These Terms Govern Your Use
These terms form the complete agreement between you and 84bd2 whenever you access the platform, whether through a mobile browser or any other supported device. By creating an account or continuing to use the service, you confirm that you have read and accepted these terms in full. Where your activity involves a wallet transaction — such as a bKash deposit or a Rocket transfer — the specific conditions shown at the point of that transaction also apply alongside these general terms. We may update this document when our services change or when regulatory requirements in supported regions shift. When we do, we will post the revised version here and note the date it takes effect. Continued use of your account after an update means you accept the new version. If any clause here conflicts with a condition shown inside your account settings, the account-level condition applies to that specific action. Availability of the platform depends on your local law and eligible regions. We do not make representations about legality in jurisdictions we have not verified.
bKash deposit conditions
Rocket transfer rules
Account wallet scope
Eligible region notice
Policy revision date
INSIDE AND OUTSIDE
What These Terms Cover and What They Do Not
Not every part of your experience with 84bd2 falls under a single policy. These terms define four clear zones so you can see what this document governs and where separate rules or third-party conditions take over. Understanding the boundary protects you from confusion if a dispute arises.
Account Access
Your login, session activity, account credentials and any action you take while signed in are all covered by these terms. Rules around password security and session closure sit here.
Wallet Transactions
Deposits and withdrawals processed through bKash, Rocket or any other supported local payment channel are governed by these terms alongside the specific limits shown in your account at the time of the transaction.
Site Content
Game content supplied by studios available in the lobby — including titles under and — is governed by these terms for access purposes, but individual game rules sit within each game itself.
Third-Party Services
External providers, payment processors and any linked service outside the 84bd2 platform operate under their own terms. We are not responsible for those terms; you must check them directly with the provider concerned.
YOUR PRACTICAL RIGHTS
Actions Available to You Under These Terms
These terms are not one-sided. You hold a set of practical rights that we are obliged to support. You can review a record of your account activity — transactions, session history and communication logs — by navigating to the account history section once you are signed in. If any personal detail held on your account is incorrect, you can update it through the account settings fields shown there; for changes that require verification, follow the steps the system prompts you through rather than contacting support first. Should you have a question about how a specific term applies to your situation, you can raise it directly through our published support route before taking any further action. If you believe a term has been applied incorrectly to your account, you have the right to request a formal review. We aim to acknowledge such requests and provide a clear written response. Your rights under these terms do not limit any statutory rights you hold under your local law.
Review Account Records
Open the account history section when signed in to see your full transaction and session log. No support request is needed for standard history access.
Correct Your Details
Account settings fields let you update personal information directly. Verification steps appear on screen where required — follow those prompts to complete a change.
Ask a Policy Question
If a clause is unclear in your specific situation, reach out through the published support channel before acting. We will clarify how that term applies to your account.
Request a Formal Review
You can formally dispute a term application. Submit your request in writing through support. We will respond with a reasoned explanation and, where warranted, a correction.
CONTACT ROUTES
How to Reach Us About These Terms
If something in these terms is unclear, or you need to act on a right described here, use the routes below. We only list paths that are visibly published on the platform — we do not state hours or response times we cannot confirm. Pick the channel that suits your situation and include your account reference so we can locate your record without delay.
Live Chat
Open the chat widget from any page while signed in to raise a terms-related question directly. Include your account details in the first message.
Email Support
Send a written query to the support address published in the Contact section of this site. Written requests are useful when you need a formal record of the exchange.
Account Help Section
The Help section inside your signed-in account lists common policy questions with direct answers. Check there first — many terms queries are resolved without needing to contact support.
HOW WE HANDLE THIS
Our Approach to Account Security and Policy
Holding an account with 84bd2 means we hold certain information about you. This section explains how we approach that responsibility under these terms, so you know what we keep, why we keep it and who to contact if you want to act on it.
Data We Hold
We retain the information you provided at registration and the transaction records linked to your wallet activity — including bKash and Rocket transactions — for as long as your account remains active and as required by applicable obligations.
Cookies and Session Data
The platform uses cookies to keep your session active and to remember your device for returning visits. Our cookie notice, accessible from the footer, explains how to manage these settings if you want to adjust them.
Account Security Steps
We apply session controls and credential checks to protect your account from unauthorised access. You are responsible for keeping your login details private. If you suspect unauthorised activity, notify us immediately through the published support route.
Requesting Changes
To request deletion or correction of personal data we hold, contact us in writing through the email address in the Contact section. State your account reference and the specific change you are requesting so we can process it accurately.
TERMS QUESTIONS
Common Questions About These Terms
The questions below come from real account situations. If yours is not here, reach out through the support routes listed in the Contact section.
Do I have to accept these terms before I can use my account?
Yes. Completing account registration or continuing to use the platform after a terms update means you have accepted the current version. If you do not agree, you should not proceed with registration or further account activity.
What happens when these terms are updated?
We post the revised terms here with the date they take effect. Your continued use of the account after that date constitutes acceptance. For significant changes, we may also send a notice to the contact address on your account.
Are there separate conditions for bKash and Rocket transactions?
Yes. While these general terms apply to all account activity, specific conditions — including limits and verification steps — are shown at the point of each bKash or Rocket transaction inside your account. Both sets of conditions apply at the same time.
Can I dispute how a term has been applied to my account?
You can. Raise a formal written dispute through the email support route. Include your account reference and describe the specific clause and action you are questioning. We will provide a written response explaining our position or correcting the application if warranted.
Does this policy apply if I access the platform from outside Bangladesh?
Platform availability depends on your local law and eligible regions. These terms govern your account regardless of where you access it, but whether access is lawful in your location is your responsibility under the laws of that region.
How do I close my account if I no longer agree with the terms?
Contact our support team through live chat or the published email address and request account closure. We will confirm the steps required, including settling any outstanding wallet balance through your linked bKash or Rocket account before closure is finalised.