84bd2 Privacy Policy: How We Handle Your information
84bd2 takes your account privacy seriously. This policy explains exactly what information we collect when you use our platform, how we store it, and what choices you have over your own records — whether you access us via mobile browser, bKash wallet, or Rocket payment. Access to our platform and the scope of this policy depend on your local law and eligible regions.
Account data protection
bKash and Rocket wallet privacy
Your rights over your records
Clear contact routes for queries
POLICY POSTURE
What This Privacy Policy Covers and Why It Matters
When you open an account with us, we collect information needed to run your session: your registered email address, device type, browser session data, and any transaction reference your payment method — such as bKash or Rocket — generates during a deposit or withdrawal request. We do not collect your bKash PIN or Rocket PIN at any point; those credentials stay entirely within your wallet app. The data we hold is used to verify your account identity, process wallet transactions, respond to your support queries, and keep your session history accurate. We retain transaction reference data for as long as your account remains active and for a period thereafter as required by our internal record-keeping policy. You can ask us to review what we hold about you at any time by reaching the support routes listed on this page. We do not sell your personal data to third-party advertisers. Where we share data with service providers — for example, studios like or that deliver game content — we share only what is necessary for the game session to function, not your full account profile. The applicability of this policy is subject to your local law and the eligible regions we serve.
bKash
Transaction references from bKash deposits are stored against your account record. We never access your bKash PIN or account balance directly.
Rocket
Rocket payment references are logged for transaction history only. Your Rocket wallet credentials remain private inside the Rocket app at all times.
Account Email
Your registered email is used for account verification, session confirmation and responding to your policy or support queries — not for unsolicited marketing without your consent.
Device Data
We record device type and browser session data to maintain continuity across your mobile and desktop sessions. This helps your account state stay consistent when you switch handsets.
SCOPE AND LIMITS
Where This Policy Applies and What It Does Not Cover
This policy covers data that 84bd2 directly collects and processes through our platform. It does not extend to third-party services you access through links on our pages, nor to the internal data policies of payment providers like bKash or Rocket. Understanding the boundary between what we control and what falls outside our scope helps you know exactly where to direct a privacy concern.
Account Access
Any information you provide when creating or logging into your account — email, contact detail, session token — falls within this policy. We are responsible for how that data is stored, used and protected on our side.
Wallet Transactions
We receive transaction reference numbers from bKash and Rocket to confirm a payment event. The full transaction detail, wallet balance and payment history inside those apps are governed by their own separate privacy terms, not ours.
Platform Content
Game session data — such as which titles you opened or how long a session ran — is recorded within your account history on our platform. This is used for account support and session continuity, not for sharing with advertisers.
Third-Party Services
Links or integrations pointing to external sites, support tools or game studio pages sit outside this policy. Once you leave our domain, the privacy practices of that third party apply. We recommend reviewing their policies independently.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have real, actionable choices when it comes to the data we hold about your account. Reviewing your own records is straightforward: once you are signed in, your account area shows your transaction history, registered contact details and session activity. If any detail looks incorrect — a wrong email address, an outdated contact number, or a transaction reference you do not recognise — you can raise a correction request directly through our support channel. We aim to review data correction requests as promptly as our queue allows. If you want to understand what specific data we hold about you, send a written query to the policy contact route shown in the support section of this page. Closing your account does not automatically erase all records; some transaction references are retained as part of our internal record obligations. We will explain exactly what stays and what can be removed when you contact us. Availability of these rights may vary depending on your local law and the eligible region you access from.
Review Your Records
Sign in and open your account area to see transaction history, session logs and registered details. This is the fastest way to check what data is currently on file for your account.
Correct Account Details
If your registered email or contact information is wrong, contact support with your account reference. We will verify your identity and update the record once the check is complete.
Raise a Policy Query
For questions about specific data we hold — beyond what your account area shows — send a written request through our published support route. Include your account email so we can locate your records quickly.
Request Data Removal
Where removal is permitted under our retention policy and your local law, you can request deletion of certain records. We will confirm which records qualify for removal and which must be kept for our obligations.
REACH OUR TEAM
How to Contact Us About This Privacy Policy
If you have a question about this policy, want to review the data we hold, or need to raise a correction, the routes below are the ones published on our platform. Use the channel that suits your account query — we handle policy questions through the same support paths as general account help.
Live Chat Support
Open the live chat icon in your account area to reach our support team directly. This is the fastest route for account-linked privacy questions, including transaction reference queries for bKash or Rocket deposits.
Email Support
Send a written privacy query to the support email address listed in our contact page. Include your registered account email and a clear description of your request so we can locate your records and respond accurately.
Help Centre
Our help centre contains published policy articles and account FAQ entries. Check there first for common questions about data retention, wallet privacy and session records before raising a direct support ticket.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security on 84bd2
Keeping your account data accurate and secure is a continuous responsibility, not a one-time setup. Here is how we approach the key areas of data handling on our platform, from cookies to retention and the process for requesting changes.
Cookies and Session Data
We use cookies to keep your session active as you move between lobby areas and your account wallet. These are functional cookies — they remember your signed-in state and your last device. You can clear them through your mobile browser settings, but doing so will end your current session and require you to sign in again.
Data Retention
Active account records, including transaction references from bKash and Rocket payments, are held for as long as your account is open and for a defined period after closure. The exact retention window is stated in our full terms, accessible from the account area after you sign in.
Account Security Steps
Your account password and wallet credentials are your own responsibility to keep private. We will never ask for your bKash PIN, Rocket PIN or account password through chat or email. If you receive a request like that, treat it as unauthorised and report it via live chat immediately.
Requesting Changes
To update your registered details or request a review of the data we hold, use the live chat or email routes on this page. Quote your account email in every request so our team can locate your profile without delay. Changes take effect after identity verification is complete.
POLICY FAQ
Common Questions About Your Privacy on 84bd2
These are the questions we receive most often about how this policy works in practice. If your question is not answered here, reach us through the live chat or email route listed above.
Does 84bd2 store my bKash or Rocket account details?
We store only the transaction reference number generated by a bKash or Rocket payment event. We do not store your mobile wallet PIN, wallet password or full account number. Those details stay inside your bKash or Rocket app and are governed by their own privacy terms.
Can I see all the data 84bd2 holds about my account?
Your signed-in account area shows your transaction history, session records and registered contact details. For a fuller data review beyond what is visible there, send a written request to our support email with your account email address included. We will confirm what records we hold.
How long does 84bd2 keep my account data after I close my account?
We retain certain records for a defined period after account closure as part of our internal obligations. The specific retention window is stated in our full terms. Contact support to ask which of your records qualify for earlier removal and which must remain on file.
Does this privacy policy apply to game session data from studios like Microgaming or PG Soft?
Game session data recorded on our platform — such as which title you opened and how long the session ran — falls within this policy. However, the game studios themselves, including Microgaming, Habanero, Bigtime Gaming and PG Soft, have their own data practices for content delivery that sit outside our control.
What should I do if I think someone else has accessed my account?
Contact us through live chat immediately. Do not share your account password or wallet PIN with anyone claiming to be from 84bd2 — our team will never ask for those credentials. Report the issue with your account email address so we can review your session log and act on your request.
Does the privacy policy apply the same way for all users in Bangladesh?
This policy describes how we handle data for accounts opened on our platform. The applicability of specific rights and data practices depends on your local law and the eligible regions we serve. If you are uncertain about your local eligibility, check with a local legal adviser rather than relying solely on this page.
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